FAQ

What sets BellePepper Cats treats apart?

At BellePepper Cats, we focus on delivering treats that cater to your pets’ natural cravings and well-being:

  • USA Sourced & Made: Our treats are crafted using ingredients sourced from trusted suppliers within the USA, ensuring high standards and traceability.
  • Ingredient Quality: We use single-ingredient, biologically appropriate treats, free from grains, gluten, and synthetic additives, to align with what cats and dogs instinctively enjoy.
  • Freeze-Drying Process: Our treats are gently freeze-dried to lock in essential nutrients and flavors without the need for preservatives.
  • Commitment to High Standards: Our manufacturer is voluntarily completing Safe Quality Food (SQF) Certification, which demonstrates our dedication to providing your pets with safe, premium products that meet the highest standards of food safety and quality.
  • Crafted for Freshness: Each batch is carefully made in small quantities to ensure quality control and exceptional taste.
  • Innovative Approach: We use Parker Freeze Dry technology to retain the natural goodness in every treat, preserving real nutrients and flavors.
Our products are created with state-of-the-art Freeze-Drying technology from Parker Freeze Dry. Renowned for their commitment to excellence, this equipment ensures that our treats maintain the highest quality, preserving the natural nutrients and flavors your cats & dogs deserve.
This advanced freeze-drying process is a key part of what makes our products truly exceptional.

What makes freeze-dried treats better for my pet?

Freeze-drying preserves nutrients naturally, locking in the flavor and benefits of whole food ingredients without the need for artificial preservatives. Our single-ingredient treats retain the taste, texture, and essential nutrients your pet craves while offering a shelf-stable, convenient option. Unlike overprocessed treats, freeze-dried treats provide real nutrition in its purest form—perfect for supporting your pet’s health and well-being.

What are your sourcing standards for treats and food toppers?

Our sourcing approach is built on a foundation of transparency and quality:

  • Local Partnerships: We collaborate with a women-owned, family-operated manufacturer that values small-batch production, ensuring superior freshness and attention to detail.
  • USA Sourced & Manufactured: Every ingredient is sourced and processed within the USA, providing complete traceability and maintaining freshness from farm to finished product. The only exception is our frog legs, which are sourced from US-owned farms in Vietnam.
  • Suppliers You Trust: We source our ingredients from suppliers who also provide to grocery stores and restaurants, meaning the quality of our ingredients meets the standards intended for human consumption.
  • Strict Standards: All ingredients undergo rigorous inspections by the USDA and FDA, ensuring they meet the highest levels of safety and traceability.
  • Pure Ingredients: We avoid low-quality sources like 3D/4D meat, rendered products, or denatured materials, ensuring our treats are natural, safe, and wholesome for your pets.
  • Ethical Sourcing: We prioritize local, USA-based suppliers to ensure freshness and uphold our commitment to offering top-quality, ethical products.

Do you use any artificial additives or preservatives?

No, all our treats are 100% natural, made from single-ingredient sources with no fillers, artificial flavors, or preservatives.

Are your treats raw?

Yes — all of our treats are freeze-dried raw, except for our jumbo shrimp, which are fully cooked prior to freeze-drying.

Freeze-drying removes moisture while preserving the natural nutrients, flavor, and texture (when rehydrated) of raw ingredients without cooking or altering them.

Feeding raw supports how cats and dogs are naturally built to eat. Raw treats offer:

  • Easier to absorb and gentler on the stomach
  • Thanks to natural fats and nutrients
  • Powered by unprocessed proteins
  • Freeze-dried treats can be rehydrated for extra moisture

We only source from trusted USDA- and SQF-compliant suppliers, and our small-batch freeze-drying process keeps each treat shelf-stable and safe, while retaining its raw integrity.

If you're exploring raw feeding or already committed to whole-food nutrition, BellePepper Cats makes it easy to feed real, biologically appropriate ingredients your pets will thrive on.

How do you ensure health and safety with your raw treats?

We take health and safety very seriously and follow SQF (Safe Quality Food) safety standards to ensure the highest level of quality control. Our sourcing process is incredibly strict—vendors must go through an intensive screening before we bring them on.

We never accept anything less than top-quality ingredients, and unlike mass-market pet food companies, we do not use byproducts or lower-quality ingredients that are often diverted to kibble and canned foods. Our vendors know we do not accept those products. If we wouldn’t eat it, we wouldn’t offer it to your pets!

With concerns around Avian Influenza (H5N1), we want to assure our customers that our poultry supply chain has not been affected. The flocks used in our sourcing are tested for avian flu prior to arriving at our supplier facilities and meet all USDA and SQF safety requirements.

While certain organs and body parts—like blood and lungs—are classified as inedible for human consumption by the USDA, they are still harvested at USDA-inspected facilities or under SQF-certified guidelines per our arrangements. This ensures the highest level of safety while maintaining the natural, species-appropriate nutrition that cats and dogs thrive on.

Our freeze-drying process also enhances safety, as it removes moisture while preserving nutrients, making it difficult for bacteria or viruses to survive. We are fully committed to transparency and quality so that you can feel confident in what you're feeding your pets!

How do I choose the right treat for my pet?

Every pet is unique, and the best treat depends on their dietary needs, preferences, and chewing habits. For a high-value reward, try light, airy textures like Beef Lung or Wild Alaskan Whitefish. If your pet enjoys crunchier bites, Chicken Hearts, Bison Liver, or our Variety Packs may be a great choice. For picky eaters or enrichment, our freeze-dried toppers add a nutritious boost to meals.

Since all our treats are single-ingredient and biologically appropriate, you can confidently mix and match to find what your pet loves most!

Are your treats suitable for both cats and dogs?

Absolutely! While our brand highlights cats, we want our barking and tail-wagging doggy friends to love and enjoy our treats just as much. All of our treats and toppers are made with high-quality, single ingredients that are perfect for both cats and dogs. We love them both, so feel free to share the love (and the treats) with your feline and canine companions!

Are your treats too hard for my cat or dog?

Our treats are freeze-dried, which gives them a light, crunchy texture. They’re not like dehydrated treats, which are often tougher and leathery. Freeze-dried treats break apart more easily and can also be rehydrated with warm water to soften them. If your cat prefers a softer texture, we recommend trying our whitefish, salmon, minnows, or toppers like scrambled duck eggs and beef blood.

Can kittens or puppies eat your treats?

Yes! Our treats are appropriate for kittens. As with any new food, especially for young cats, it’s a good idea to supervise them during feeding. If a piece seems too large, most treats can be broken into smaller bits or softened with warm water. Slow, careful introductions help set them up for a lifetime of good choices.

What if my cat is picky?

Picky eating is normal in cats especially when something is new. This is often due to neophobia, or the hesitation around unfamiliar foods. If your cat doesn’t take to a treat right away, try offering a small piece consistently, mixing it with something familiar, or crumbling it over their food. With a little patience, many picky cats come around. We believe it’s worth it to stick with high-quality treats instead of settling for fillers.

We wrote a whole post about this if you want tips:

👉 Are Cats Really Picky Eaters? Why Your Cat Might Be Hesitant — and How to Help

What are your shipping rates and do you ship internationally?

We offer two simple shipping options for treats, stickers, and cat plates within the U.S.:

Economy Shipping (5–8 business days)

  • $6.49 for orders under $60
  • Free for orders $60 and up

Standard Shipping (3–4 business days)

  • $7.99 for orders under $110
  • Free for orders $110 and up

Merch, apparel, and accessories ship separately at rates calculated by our print-on-demand partner. These items may arrive in separate packages with their own tracking info.

Select merch is available for international shipping, but our treats currently ship only within the U.S. International orders may be subject to taxes or duties not included at checkout.

We’ve kept our rates as close as possible to actual shipping costs so we don’t have to raise our product prices just to cover fulfillment. You can read more in our shipping policy. Still have questions? Reach out anytime at hello@bellepeppercats.com — we’re happy to help!

Do you offer wholesale?

For wholesale inquiries, please email us at hello@bellepeppercats.com

How can I contact customer support?

You can reach us through our Contact Us page or email us at [hello@bellepeppercats.com] for assistance.